Fixed prices, agreed before any work starts
No day rates and no clock running. You know the price of each step before you agree to it.
Discovery day + prototype
- One day with you and your team, on site or online
- A working prototype within 3 days
- A report with three priced options
- The full fee comes off any build booked within 30 days
Quick wins
- Changes, templates and automations in the tools you already use
- Only offered where the audit finds at least 5 hours a week
- At that minimum and a $40/hr wage, it pays back in about 2.5 months
Priced by where your system runs
The more of the running you hand over, the more the plan covers. Improvements and modifications are billed at $150 an hour on every plan.
Care
- Skills and plugins running in your team's Claude accounts
- Priority support when something breaks
- Fixes included
- Skills updated when Claude changes
Claude seats are billed to you directly.
Care Plus
- Apps running on your hosting and your AI account
- Everything in Care
- AI model and software updates
- Basic monitoring
Hosting and AI usage are billed to you directly.
Managed
- Apps hosted and run by Rethink Systems
- Everything in Care Plus
- Uptime, backups and security
- Staff logins set up and managed
AI usage is passed on at cost.
Systems on more than one plan? You pay for the highest plan, and it covers the rest.
Bigger builds
Connected workflows and custom internal tools are quoted at a fixed price after the discovery day, once the size of the job is clear.
Before you book
What if the audit finds less than 5 hours a week?
You keep the report and the prototype. Quick wins are only recommended where they pay for themselves.
Who owns what gets built?
You do. The workflows, the tools and the data stay with your business, including on Managed, where only the hosting is run for you.
Which care plan do I need?
It depends on where the system runs. The discovery report recommends one.
Is new software needed?
Not for quick wins. They work inside the tools you already pay for. Software costs for bigger builds are passed on at cost.
Where does the work happen?
On site across Newcastle, the Hunter, the Central Coast and Sydney. Anywhere else, the discovery day and training run online over video and screen share.