Newcastle · Hunter · Central Coast · Sydney · Online

Business systems customised to how you work.

  1. Today the same job runs through email, spreadsheets and someone’s memory. The paths cross and work gets done twice.

  2. A discovery day finds where those paths cross, then pulls them into one system.

  3. That system is built around the way your team already works.

  4. Your team runs it and you own it. Support and improvements are there when you ask for them.

Book a discovery daySee how it worksOn site or online · Fixed prices · You own what's built
The problem: repeat work and no follow-up

Less time on repeat work. More time for the ideas that bring customers back.

Done twice

The information entered twice.

  • BookingsA job comes in by email, gets copied into the calendar, then typed again onto the invoice.
  • TimesheetsHours go on paper during the week, into a spreadsheet on Thursday and into payroll on Friday.
  • Client recordsThe same client sits in three spreadsheets, and nobody is sure which one is current.
Never done

The follow-up never sent.

  • Quotes gone quietA quote goes out, the client stops replying and nobody gets back to them.
  • Lapsed customersRegulars who haven't booked in six months never hear from you.
  • Reviews and check-insA job goes well, and nobody asks for a review or checks in a week later.

Copying takes a few minutes each time. Follow-ups take time nobody has, so they don't happen. Simple tools can cut the copying and make the follow-ups happen.

Worked example · The quick-wins minimum

What 5 hours a week of double handling costs

One full-time week · 38 hoursHours spent re-entering information
5 hrsa week, spent typing the same thing twice
240 hrsa year, about six full-time weeks
$12,000a year in wages and on-costs
2.5 monthsfor quick wins at $2,500 to pay for themselves

Example only: a $40/hr wage, loaded to $50/hr for super and on-costs, over 48 working weeks. Your discovery day measures your own figures.

Calculator

Run your own numbers

5 hrs
Add up everyone who does it.
$40/hr
Loaded to $50.00/hr for super and on-costs.
Hours a year240
Cost a year$12,000
Quick wins pay back in2.5 months
Double handling, every year$12,000
Quick wins, paid once$2,500

Estimates over 48 working weeks. The discovery day measures your actual figures.

How it works

Three steps, and you decide after the first

01 · One day

Discovery day

One day with your team, on site or online: watching the work, following one job from start to finish and timing every step that repeats.

02 · Within 3 days

Prototype and options

A working fix for the biggest problem found, and a report with three options priced against the saving.

03 · Your choice

Build and hand over

You pick an option. Rethink Systems builds it and hands it over to your team, with enablement sized to the build. You own it, with support and improvements when you ask.

The full process, step by step

Start with one discovery day

$990 ex GST, prototype included. The fee comes off any build you book within 30 days.

Book a discovery day